Comprehensive Consulting for Operational Excellence

Our clinic assessment provides a 360-degree evaluation of your practice, uncovering opportunities to optimize operations and elevate patient care.
We analyze every aspect of your workflows, from staff roles and patient interactions to accommodations and resource management, ensuring your clinic operates with maximum efficiency. By identifying gaps and refining best practices, we help you create a seamless, effective environment for both your team and your patients.
In addition to operational insights, we evaluate your clinic’s visibility and outreach strategies, ensuring your practice connects with the patients who need your services most. Whether fine-tuning daily operations or preparing for long-term growth, our holistic approach delivers actionable strategies to enhance performance and achieve sustainable success.

Our tailored training programs for TMS and Ketamine providers equip your team with the tools and strategies to engage patients confidently and effectively.
We focus on key areas such as patient enrollment, outreach, and delivering exceptional care. From creating a welcoming and informative enrollment process to mastering trust-building outreach techniques, our training ensures your team forms strong connections with patients at every stage of their journey.
By sharing proven best practices, we help providers navigate the unique challenges of TMS and Ketamine therapies while optimizing patient interactions. Our hands-on approach drives higher conversion rates, improves retention, and ensures a superior patient experience—ultimately fostering success for your practice and the individuals you serve.

Our specialized intake training empowers your TMS and Ketamine clinic team to optimize patient enrollment and enhance conversion rates.
The first point of contact sets the tone for a patient’s journey, so we work closely with your team to refine intake procedures that make every patient feel informed, supported, and confident in their treatment options. We provide customized scripts and presentations to guide conversations, address concerns, and highlight the unique benefits of TMS and Ketamine therapies.
The customized scripts and presentations equip your team to build trust, communicate effectively, and convert inquiries into committed patients. With our tailored training, your practice will foster meaningful connections, improve patient retention, and create a streamlined onboarding experience that drives success..

Our secret shopper service provides an authentic evaluation of your clinic’s intake strategy, offering invaluable insights into the patient experience.
By conducting undercover assessments—through phone calls, online inquiries, or in-person visits—we simulate the journey of potential patients from their first point of contact. This process reveals how effectively your team handles patient enrollment, addresses concerns, and guides clients through the intake process.
Our comprehensive feedback highlights your team’s strengths while identifying opportunities to refine your approach. With actionable recommendations, we help you enhance patient engagement, align interactions with your clinic’s growth goals, and create a consistently exceptional experience for every patient.

At MyKohi, we craft targeted referral strategies for TMS and Ketamine providers, unlocking untapped opportunities to grow your patient base.
While many rely solely on traditional referral channels, we go deeper by identifying often-overlooked sources such as primary care physicians, therapists, specialists, and local community organizations. Our approach doesn’t stop at identifying key referral partners; we focus on nurturing and strengthening these relationships over time.
We provide personalized outreach templates and professional correspondence tools to ensure your communication resonates with potential partners. With a customized referral strategy in place, your clinic gains a dependable pipeline of new patients and establishes partnerships that drive sustained growth and success.

 At MyKohi, we handle personalized consultations on behalf of your clinic, providing potential patients with a detailed understanding of TMS and Ketamine treatments. We take the time to explain the benefits, processes, and expected outcomes of treatment, ensuring patients feel informed and confident in choosing your clinic. Our consultations address common concerns, clarify how these therapies can help, and create a sense of trust.
For TMS patients, we go further by conducting benefits verification, simplifying insurance coverage details and outlining financial options. Additionally, we provide all patients with collateral materials and documentation and treatment decisions moving forward. Our aim is to help your practice to grow through educated, confident patient choices while enhancing the overall patient experience.